Feedback for their experience with an app. Each app in the App Store is given a score between 0.0 and 5.0 based on feedback from users. The higher your app’s conversion rate, the more money you’ll make. Users of the app on the mobile app platform where it was downloaded and installed submit their opinions on where the app should be ranked. App Store pages, top charts, and search results pages display this rating as a series of stars. The importance of an app rating cannot be overstated.
App reviews and ratings have a significant impact on the performance and exposure of your app. It’s clear from your app’s high reviews that your users are pleased with it. New users will be persuaded to download your software as a result of this. The inverse consequence of a low app rating is that it drives consumers away from your app. If your app has a high enough rating, it has a better chance of being highlighted. Apps with a star rating of three stars or less will not be highlighted. The app’s ranking is critical to ASO’s success.
When you have bad app ratings and bad reviews, your app will fall in the rankings. On the other hand, positive app reviews and high ratings will help your apprise. Once your app has a high rating, more people will know about it and be more likely to download it. As a result, put out every effort to raise the overall rating of your software. It will aid in the growth of your app’s popularity. Additionally, ratings and reviews play a crucial role in your app’s overall branding. When new users have a great experience with your app, it will be easier to trust your brand. Your present users act as positive references for your software. Your response to app evaluations also reveals the communication style you choose to employ with your users.
Simply asking your users for feedback is the most effective strategy to increase your rating totals. While they’re using your app, send them a notification or pop-up message. Avoid interrupting their work or catching them at an inopportune moment. People are more likely to post positive reviews if they’re having a good time. Each time you issue an update, your app’s ratings should reflect the improvements you’ve made.
When your app’s ratings rise or fall due to an update, you know the modifications you made and the issues you corrected are working. Google discovered that responding to customer reviews increases an app’s rating by 0.7%. Additionally, customers who receive a response from the developer after leaving a bad review are more likely to modify their rating to a good one.